Support

Something not working, a question about your child's account, or a request to remove data? Tell us.

Contact

Write to [email protected]. Please say which app and device you use.

Parents who are signed in can also use "Contact support" in the parent area.

Common questions

Do children need an account?
No. A child plays as an anonymous player; accounts are for parents.
How do I delete my child's data?
Write to us from the parent account email. See the privacy policy.
The coach voice is silent.
Check the device is not on silent and tap once in the app; browsers and phones only start sound after a tap.